Refund Policy
Customer satisfaction is our primary concern. If the product is somehow cracked or broken during shipping, please feel free to contact us. We will try our best to give you a satisfactory solution.
Note: Our warranty doesn’t cover damage and/or return requests caused by accidents, negligence, or improper care.
If there is any manufacturing error, please contact us and we will remake new glasses for you at no additional charge or issue a full refund after the issue is confirmed.
Order Modification/Cancellation
If you want to modify/cancel your order, please contact Vital Fashion Customer Service Team within 24 hours after placing the order. An extra charge will be generated if there is a price difference. For any requests for modification/cancellation over 24 hours, please refer to the chart below to check the additional charges.